Northern Virginia Roofing Contractor, Roof.Net, Receives Glowing Customer Review
Roof.Net, a roofing contractor based in Northern Virginia, has received a 5-star rating from a customer on its Google maps listing. The review praises the company’s professionalism and customer service. The company has a perfect 5.0 rating from over 400 reviews on Google. The review can be accessed at https://goo.gl/maps/3oUcuBVLZQ5La5mVA.
The customer, Neena Chadha, describes her experience with the company as fabulous. The customer said that they were happy with the entire process of replacing her roof. In the review, she goes on to list the reasons for her satisfaction with the company. First, she says there were no high-pressure sales tactics used by the company. The company used the GAF Timberline HDZ, which she claimed was a good product. The customer further described the pricing as reasonable and a good value.
The customer described Ken Briesemeister, the owner of the company and overseer of all operations, as courteous, professional, and patient. She also mentioned that all of her emails and phone calls were answered promptly. The customer also noted that the professionals who arrived at the job site maintained all COVID precautionary measures and wore the appropriate personal protective equipment, like masks. The customer went on to describe Ken as knowledgeable and a good communicator of the job’s technical details.
She also pointed out that videos with regular updates were sent to her during the roof replacement. She noted that since she could not be on the roof herself, she appreciated watching the progression in the update videos. She further commended the meticulousness of the team’s work, adding that the finishing of the roof was exceptional. Once the job was complete, her yard and property were cleaned up with a rake, magnetic sweeper, blower rake and broom.
The review also says that Ken and his team were highly respectful of the customer’s neighbors’ homes. The team arrived punctually on the date and time that were agreed upon and delivered everything as promised. Finally, in her own words, she ended the review by saying, “I really wish Ken did more than roofing as I would hire him for that! He truly cares about his work and customer satisfaction! Definitely an A+ company! A very well deserved 5-stars to Ken and his team.”
Roof.Net is a licensed and insured roofing company with 45 years of experience. The company is accredited with the BBB(Better Business Bureau) and DPOR(Department of Professional and Occupational Regulation). Roof.net has won over 20 awards over the years. Interested customers in Northern Virginia can find out more about the company on its youtube channel at https://www.youtube.com/user/VirginiaRoofer1. The company also has over 2500 reviews combined, over multiple web portals like Google Business, Yelp, Top Rated Local, Bird Eye, Customer Lobby, and more.
When asked about the company’s excellent track record with customer reviews, Ken says, “Here at Roof.Net, we are focussed on longevity. We are here to build long term relationships with our clients. The only way that is possible is if they are happy with our service. That means that our focus is on two main pillars - work quality and customer service. We operate with the utmost integrity. We never pressure any clients to replace their roof unless it is absolutely necessary. When we start the work, we only utilize premium materials that are installed by highly skilled and professionally trained crews. We also go out of our way to listen to the customer’s every need and respond to each of their questions. It is because of the quality and consistency of our service, that we have been in business as long as we have.”
The company’s office is located at 4094 Majestic Lane, Fairfax, VA 22033. Interested customers can reach out to the company at +1-(703)-303-8546. Customers can also get a quote for their job through a contact form on its website at https://roof.net.
For more information about Roof.net, contact the company here:
4094 Majestic Ln
Fairfax, VA 22033